Customer Service

With the purchase of a HYTORC Bolting System, you have obtained the latest technology and lifetime worldwide local customer service. This includes repairs, rentals and FREE services.

FREE Services


  • FREE User Safety Training upon Receipt of Merchandise
  • FREE Semi-Annual User Safety Training on Request
  • FREE Annual Safety Seminar on Appointment
  • FREE Loaner Tools in case of Product Failure Within 24 Hours
  • FREE Torque/Tension Consultation/Seminar
  • FREE Half Day, First Use Supervision
  • FREE Annual Product Inspection on Request
  • FREE Product Demonstrations
  • FREE 12 Month No-Questions-Asked Warranty. Extended Warranties are Available.
  • FREE 5 Year Tool Housing Warranty
  • FREE Upgrades During the Lifetime of the Tool to Enhance Safety, Durability, and Function
  • (Above services are not subject to travel expense charges)

  • Repairs
    • All Repairs are guaranteed for 6 months
    • Repairs are Subject to Labor and Part Cost, as Outlined in the Official HYTORC Price List
    • All Warranty Repairs are FREE of All Charges Including Return-Freight
    • All Repairs will be Tested and Calibrated to Ensure the Highest Quality Repairs

    Tool & Equipment Rentals
    • 100% of All Paid Rental Credits Will be Applied as a Discount Towards any "New Technology"* Purchase Within One Year From the Rental Invoice Date Before they Expire.
    • User Training for First Time Rentals is FREE of all Cost
    • Return Freight Charges are FREE
    • Rental Tools are Guaranteed to Perform and are Subject to the FREE Loaner Tool Policy of HYTORC
    *The AVANTI, ICE, STEALTH, JGUN, FLASH, & LITHIUM GUNS
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